Do you see a charge to your account that seems fraudulent? Use these steps to resolve this issue:
-First check your email to ensure you didn't accidentally forget about a payment you made.
-You might also want to double check with your spouse or partner to see if they might have paid for an event and forgot to let you know. We understand, this happens sometimes!
-If you are sure that the charge is fraudulent, please dispute the charge with your bank. Simply contact them and let them know that you believe your card has been compromised. That is the quickest way for you to resolve the situation.
-Then, send us a message to let us know your concerns. Please include the Collect Page URL, your full name, and what exactly you see on your card statement.