Organizer Support

Managing My List
What is your Manage List Page? Your Manage List page is a tool that allows you to take charge of your fundraiser, event, or group payment.   People ...
Wed, 3 Jun, 2015 at 1:58 PM
Mark as Paid Offline
An offline payment doesn't occur through PayIt2's online checkout process. This is typically a check or cash paid in person or through the mail. ...
Wed, 3 Jun, 2015 at 2:00 PM
Issuing a Refund
You can issue refunds through your Payment Processor account. Log in to your WePay, Stripe, etc. account and you will be able to issue refunds there. Be sur...
Fri, 2 Oct, 2015 at 10:35 AM
No Items Visible
If a User contacts you and says they can't see any items on your page, here are the options to review to make the quick fix.  If you have an event...
Mon, 20 Jul, 2015 at 8:59 AM
Unpaid People on Your List
When you publish a page you can then go to the list and add people as unpaid. This functionality is used to help Organizers project the total number of peop...
Wed, 3 Jun, 2015 at 2:01 PM
Money
The money you collect goes directly to the Payment Processor account associated with your page. You then need to connect the Payment Processor to your bank ...
Wed, 3 Jun, 2015 at 2:02 PM
Private Collect Page
To make your Collect Page private and hidden from search engines, go to "Edit Profile"--> "Advanced Options" and make sure to check t...
Wed, 3 Jun, 2015 at 2:03 PM
The Fundraising Goal
The donation goal is simply a way to track a goal and the percentage of the goal that has been reached. Donations will continue to be accepted after the goa...
Fri, 12 Jun, 2015 at 6:50 PM
Anonymity
If your donors desire, they can make their donation as Anonymous. There is a box they can check as they are donating.  You can also go in after they h...
Wed, 3 Jun, 2015 at 2:07 PM
Payment Deadline
When you set the overall payment deadline that means that no payments will be accepted after that point.  But, you can adjust some settings to make ...
Wed, 3 Jun, 2015 at 2:07 PM