Organizer Support

Paying Yourself
Payment Processors don't allow the Organizer to pay online; you will get an error message if you try to. For example, would you take cash out of the ATM...
Wed, 3 Jun, 2015 at 2:08 PM
Export List to Excel
When you are on your Manage List page, just go to "List Actions" and you will see the option to export to Excel. Keep in mind there are multiple t...
Thu, 11 Jun, 2015 at 4:48 PM
Money Deposit Schedule
As you are collecting, the money will be transferred into your bank account through a Payment Processor (e.g. WePay, Stripe, etc.) on a continuous basis. Yo...
Tue, 16 Jun, 2015 at 12:18 PM
Change the Price of an Event
It is really simple to change the price of your event without starting over. Go to your event page, "Edit Profile"--> "Collect Options&quo...
Thu, 11 Jun, 2015 at 3:54 PM
Switching Currency
After a payment is made, you cannot switch the currency you are collecting in. If you want to switch the currency, you will need to create a new Collect Pag...
Thu, 11 Jun, 2015 at 4:03 PM
Switching Payment Processors
It is not ideal to switch your Payment Processor while your page is live, but if you need to, you can. Keep in mind, you cannot change currencies.  ...
Thu, 11 Jun, 2015 at 4:08 PM
Refunds
As an Organizer, you are the only one who can issue a refund. You can do this through your Payment Processor account. As a collecting platform, PayIt2...
Thu, 11 Jun, 2015 at 4:14 PM
Deleting People from the List
Delete users on your Manage List page by selecting Actions > Delete next to the user you wish to delete. Please note: Users marked as Paid or Paid Offlin...
Wed, 12 Apr, 2017 at 11:20 AM
Hiding the Projected Amount
You can hide the projected amount by going to "Edit Page"--> "Advanced Settings" --> "The List Privacy Options" and unch...
Thu, 11 Jun, 2015 at 4:39 PM
Changing Your Name
If you need to change the username name associated with your Collect Page, it is very simple. Go to "Settings"--> "Profile" and make ...
Thu, 11 Jun, 2015 at 4:44 PM